13510228421
Case

案例展示
mongodb无法启动数据库恢复 mongo数据库删除集合恢复 mongodb数据库误删除恢复 unable to read root page from file
mongodb无法启动数据库恢复  mongo数据库删除集合恢复  mongodb数据库误删除恢复 unable to read root page from file

客户名称 保密

数据类型 mongodb 4.x 

数据容量 25 GB

故障类型 同步异常写损坏,客户自行尝试修复后,依然无法启动。提示unable to read root page from file:WiredTiger.wt

torage engine, so setting the active storage engine to 'wiredTiger'.
2024-07-13T00:48:26.856+0800 W STORAGE  [initandlisten] Recovering data from the last clean checkpoint.
2024-07-13T00:48:26.856+0800 I STORAGE  [initandlisten] wiredtiger_open config: create,cache_size=64871M,session_max=20000,eviction=(threads_min=4,threads_max=4),config_base=false,statistics=(fast),log=(enabled=true,archive=true,path=journal,compressor=snappy),file_manager=(close_idle_time=100000),checkpoint=(wait=60,log_size=2GB),statistics_log=(wait=0),verbose=(recovery_progress),
2024-07-13T00:48:26.860+0800 E STORAGE  [initandlisten] WiredTiger error (-31802) [1720802906:860089][3908:140714867056256], file:WiredTiger.wt, connection: unable to read root page from file:WiredTiger.wt: WT_ERROR: non-specific WiredTiger error
2024-07-13T00:48:26.860+0800 E STORAGE  [initandlisten] WiredTiger error (0) [1720802906:860089][3908:140714867056256], file:WiredTiger.wt, connection: WiredTiger has failed to open its metadata
2024-07-13T00:48:26.860+0800 E STORAGE  [initandlisten] WiredTiger error (0) [1720802906:860089][3908:140714867056256], file:WiredTiger.wt, connection: This may be due to the database files being encrypted, being from an older version or due to corruption on disk
2024-07-13T00:48:26.860+0800 E STORAGE  [initandlisten] WiredTiger error (0) [1720802906:860089][3908:140714867056256], file:WiredTiger.wt, connection: You should confirm that you have opened the database with the correct options including all encryption and compression options
2024-07-13T00:48:26.861+0800 I -        [initandlisten] Assertion: 28595:-31802: WT_ERROR: non-specific WiredTiger error srcmongodbstoragewiredtigerwiredtiger_kv_engine.cpp 271
2024-07-13T00:48:26.861+0800 I STORAGE  [initandlisten] exception in initAndListen: 28595 -31802: WT_ERROR: non-specific WiredTiger error, terminating
2024-07-13T00:48:26.861+0800 I NETWORK  [initandlisten] shutdown: going to close listening sockets...
2024-07-13T00:48:26.861+0800 I NETWORK  [initandlisten] shutdown: going to flush diaglog...
2024-07-13T00:48:26.861+0800 I CONTROL  [initandlisten] now exiting
2024-07-13T00:48:26.861+0800 I CONTROL  [initandlisten] shutting down with code:100

修复结果 使用极佳mongo数据库恢复工具从损坏的集合物理文件提取数据完成恢复,恢复完整度100% 

耗费工时 2 小时

深圳极佳数据救援中心友情提醒:重要数据一定要勤备份,遇到数据丢失 数据损坏 等问题,要第

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的某些特定故障我们保证数据库100%原模原样恢复,无论多大的数据库都立等可取。